Welcome to the City of Madison e-Government Website. This Website allows you, the citizens of Madison, 24-hour access to city services. Initially, you will be able to pay utility bills online. The look, feel, and services provided through this Website will be constantly evolving and changing. Check back often for future updates.

We take your online security seriously. Therefore, no sensitive information, including credit card information, is stored on our web server. However, your browser must be configured to accept cookies to conduct business on this site. For information on the City's use of cookies, review the Privacy Policy

You may pay your bills without logging in, provided you have a current city invoice number. You must log in if you wish to view personal account information or do not know your invoice number.

A temporary PIN has been mailed with your bill. If you need to request a temporary PIN, please 'Send Email to City', including your name, account number, service address, email address, type of account, and telephone number.

A receipt will be emailed to you when your transaction is complete.

If you need additional assistance, please 'Send Email to City' or call (706)342-1251 x221, Monday - Friday, 8:00 a.m. to 5:00 p.m.